By Annemarie Diaz, UDCP
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February 3, 2025
My husband (who is also my business partner, apparently we truly can’t get enough of each other!) frequently says that we will become like the five people we spend the most time with, that we are shaped by the environment we choose to immerse ourselves in, and more importantly, the people in that environment. I think the same is true of our companies. That is why at TRS Build we choose to surround ourselves with fellow members of the National Association of the Remodeling Industry (NARI) . I was reminded of that this month during our Austin NARI Builder and Developer Roundtable meeting where I had the opportunity to engage with like-minded business owners, exchange ideas on what is working best to deliver to our clients, employees, and tradespeople, and I could personally share from our SERVICE value focus and the importance of trust and remaining trustworthy to our clients and team. We choose to spend time with other NARI members because they run reputable businesses, provide amazing results, and like ourselves, invest in knowing other reputable contractors and finding opportunities for us to learn from one another. Each of our companies is different in our value proposition and project focus, but we are all the same in our drive to raise the bar on customer experience and affirm the trust we have established over years or even decades of delivering to homeowners in and around Austin.